FAQ

We are Located in Pennsylvania

- All products are made and manufactured in house by the Weird Beard crew.

- None of our products are tested on any kind of animal.

Orders:

- Orders are normally fulfilled within 1-4 days, depending on the time of the order it may take a few extra days so please be patient.

Shipping Times and Rates

- Orders over $70 ship free. In saying so the total BEFORE tax, shipping, and promo codes must come to $70

- An email with all of the shipping information along with the tracking number will be sent you once the package has been shipped.

- Flat rate is $12.00 on all orders to make it easier for every one and that takes about 5-7 business days.

- Rush shipping is $20.00 if you wish to have your package get to you soon, it will take about 2-3 business days.

Refunds and Exchanges

- Return / Exchange Policy is good for 30 once you receive your products.-- You must send us an email before attempting to return any products.

- The cost of shipping will not be refunded.

- You may return any unsealed, unused item for a refund or exchange.

- You may return any and all apparel, but it must be unworn, unwashed and still have tags on it to get a refund or to exchange it.

- If any product arrives damaged or broken email us ASAP with pictures so we can resolve the issue in a timely matter.

- CUSTOMER IS RESPONSIBLE FOR ANY AND ALL RETURN SHIPPING COSTS.

- ONCE WE RECEIVE THE ITEMS AND VERIFY THAT THEM ELIGIBLE WE WILL ISSUE THE REFUND OR EXCHANGE.

Order Changes or Cancellations

- Once an order is place there is a 30 minute time window in which you can change or cancel the order.

- After the 30 minutes no changes can be made and the order can not be canceled.

- If you wish to cancel after the 30 minutes you must wait to receive your products and then go through the return policy.